I liked her approach starting where the child is at. For instance, Coach Hélène had a great emotional perspicacity to support my oldest grand child who was not comfortable in the water and was always voicing complaints. Coach Hélène knew just how to build a trusting relationship with her in order to help her overcome her concerns. Coach Hélène was calm, and fun during the lessons, providing each child with safety and fun exercises. Each lesson ended with some goals accomplishment which built their confidence and pride in their new skills. Especially - all three of them went from non-swimmers to confident swimmers by the end of their lessons! Coach Hélène’s love of the water is very contagious. Also her personable and encouraging style was a hit with my grand children!